That is amazing! You can contact our Account Manager Bicycle Plans directly, which you can found here. Alternatively, use the general contact form to reach B2Bike. An information brochure can also be requested and will be sent by email.
One of the remuneration elements that can be used to offer a lease bike is a so-called "cafeteria plan". This name is purely the use of the 13th month, the gross end-of-year bonus, or the employee's holiday pay to start a bike lease. Due to the gross-net difference, this arrangement is more advantageous than a private purchase. The formula is especially popular with, among others, federal civil servants and education staff. Read more about the formula for schools and education staff HERE!
As an employer in Belgium, you can grant a legal bicycle allowance of max. 35 cents per kilometer, up to a maximum of 3,500 EUR per year. Because a lease bicycle is not considered a benefit in kind, the employee is not taxed on it. In order to enjoy this benefit, the employee must use the bicycle for travel between the place of residence and the place of employment. Feel free to contact us to check which bicycle allowance applies at sector level, or click HERE for more information.
Depending on the final assembly and the availability of the bicycle, this can range from 1 week to several weeks (e.g. with custom bicycles). A holiday period can also play a role in approving a bicycle. The employee can follow the file online via his/her personal code and therefore always knows at what stage the application is and who to contact in case of additional questions.
Early termination of the contract is possible subject to payment of a termination fee when the bicycle is returned. When taking over the bicycle, we look at the outstanding debt to determine the acquisition price.
B2Bike collaborates with a network of more than 800 independent bicycle shops throughout Belgium and the border region. These stores were selected based on their professionalism, which is also reflected in the range of brands that they distribute. Almost every high-quality bicycle brand that is distributed in our country can be found in our network. On the 'Dealer locator' on this website, you can filter by your favorite brand to get a better idea of the total range.
At B2Bike you have a free choice of bicycle brand that can be found in our dealer network. From our dealer network of 800+ bicycle shops you have a broad range of many brands, which are supported by the dealer. This provides a quality guarantee so that you can use the bicycle safely for your journeys. However, you must always take into account the requirements of your employer, who determines which type of bicycle you may or may not purchase (racing bike / cargo bike / electric / speed pedelec, etc..). Within those conditions, you are completely free to choose the bicycle brands that can be found within our network!
It is important that you immediately contact your bicycle dealer to request a new key. You then send us an email to report that you have lost a key and have requested a new one. This way, you won't encounter any issues if a problem like theft arises later on.
If you possess an ART2 lock utilized to secure the bicycle to a fixed point during a prior lease, it can be transferred to a subsequent lease, provided it's permitted by the employer.
In that case, absolute conditions are that the key number of this lock is provided at the latest when sending the receipt and that the two original keys are still in your possession.
Maintenance is usually included in your leasecontact, where you can choose from 3 formulas, depending on how intensively you use your bicycle and what your B2Bike dealer advises. To guarantee proper maintenance, you will receive a B2Bike service pass with your bicycle. After each maintenance, the retailer will scan your card to pay for the maintenance. The service pass can only be spent at stores that are part of the B2Bike network. In the event of maintenance outside this network, you must therefore be responsible for the bill yourself. The balance of the service card can always be consulted online via our special customer web page.
When taking out the lease, check in advance whether roadside assistance is included in the package and then know which breakdown service you are affiliated with. This could be B2Bike roadside assistance, or VAB, or ALD Assistance (Touring). Are you in doubt? Check the bicycle itself for a sticker with the correct contact number or contact us (03/ 295 92 58 (during office hours)). Do you have roadside assistance with B2Bike through direct leasing at B2Bike? Fantastic, this is the contact number: +32 (0)3 253 61 72 (24/24 and 7/7). If you lease through ALD, Alphabet, Arval or J&T, you can find the emergency numbers in the 'Roadside Assistance' section on our Service page.
In the event of a theft, the key is to respond quickly. The theft must be reported to the police as soon as possible, stating the circumstances and the frame number of the bicycle. With the police report (and/or other requirements), the insurance/leasing company will make a decision whether a new order can be placed. If your insurance company intervenes, you are entitled to a replacement bicycle in the meantime.
Sure, you can! Feel free to visit a bicycle store within our network. They can provide you with a customized calculation under the '4 Entrepreneurs' formula and advise you on which bike suits you best. After delivering the lease proposal to B2Bike, we will inform you whether the lease is approved.
In our '4 Entrepreneurs' formula, we apply the standard lease term, which is 36 months.
Yes, this is possible. In that case, there are two options: the bicycle is taken over with payment of the outstanding debt, or the bicycle is returned to the dealer and a termination fee is paid. If you have any questions, please contact [email protected].
Your local bicycle shop will not only deliver your bike, but this dealer also takes care of maintenance and repairs. Maintenance is included in your lease amount, with the choice of 3 packages depending on how intensively you use your bike and the advice of the bicycle shop. To track your maintenance budget, you will receive a B2Bike service card with your bike. After each maintenance, the shopkeeper will scan your card to settle the maintenance costs. The balance can always be checked online via our customer web page.
To become a member of the B2Bike network, you need to submit an application via the online form that you can find HERE. After this application, we will conduct an analysis and get in touch. Therefore, please fill out the form thoroughly and completely so that we can gain a good understanding of whether a collaboration would be beneficial for both parties.
Bicycle maintenance is often included in the lease in the form of a service card. With this credit or predetermined budget of 1, 2, or 3 stars, the bike user can pay for the bike's maintenance. Please note that only transactions that fall under the category of maintenance or repair may be paid with the maintenance credit. It is therefore not allowed to use the maintenance budget to purchase items such as a special handlebar, saddle, or helmet. However, it is allowed, for example, to purchase lubricants and cleaning products for use on the leased bike, just as it is allowed to purchase items such as a spare inner tube or a tire repair kit.
You can check the balance via the website at https://www.b2bike.be/en/customer. If the maintenance credit is depleted before the contract term expires, any further maintenance costs will be payable by the customer directly to the bicycle shop. Any remaining credit at the end of the contractual period remains usable, up to a maximum of 5 years after the initial activation of the respective Service Card. If in doubt, you can always inquire about the start date with B2Bike!
First check if this is allowed by his/her employer. If the answer is yes, then we need a copy of the ID card, the European Certificate of Conformity (COC) and the E705 document. Attention: you may not deliver the speed pedelec if the number plate and on-board documents have not yet arrived at your bike shop.
